bdsj96 Privacy Policy

1.1 Identity of the Data Controller

For the purposes of this Privacy Policy, the data controller responsible for the personal data of players using the bdsj96 Platform is the operating entity behind bdsj96.app. If you have any questions about how your personal data is processed, or wish to exercise any of your data rights, please contact us at:

Email: [email protected]
Available: 24/7 — Bangladesh Standard Time (BST, UTC+6)

1.2 Scope of This Policy

This Privacy Policy applies to all personal data collected through the bdsj96 website at bdsj96.app, including all game pages, account registration and login flows, payment processing interfaces, live chat, and any email correspondence with bdsj96 support. It does not apply to third-party websites that may be referenced in our content — those sites operate under their own privacy policies.

2.1 Registration Data

When you create a bdsj96 account, we collect the following information:

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Mobile phone number
• Email address (if provided)
• Username and hashed password
• Residential address or region (e. g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)

2.2 Payment & Transaction Data

To process deposits and withdrawals, bdsj96 collects the following financial data:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank name)
• Mobile wallet number or masked card/bank account number associated with the transaction
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in Bangladeshi Taka (৳)
• Running account balance history

bdsj96 does not store full card numbers, CVV codes, or full bank account numbers. Payment credentials are handled directly by your chosen payment provider using their own secure protocols.

2.3 Gaming & Betting Activity Data

bdsj96 maintains a record of your activity on the Platform, including:

• Games played, bet amounts, and outcomes
• Sports betting markets selected and bet history
• Session start and end times in Bangladesh Standard Time (BST, UTC+6)
• Bonus offers claimed and wagering progress
• Responsible gaming tool settings (deposit limits, cooling-off periods, self-exclusion status)

This data is used for account management, dispute resolution, responsible gaming monitoring, and the detection of fraudulent or prohibited betting conduct.

2.4 Technical & Device Data

When you access the bdsj96 Platform, our servers and analytics tools automatically collect certain technical data, including:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Referring URL (the page you visited before arriving at bdsj96)
• Pages visited within the Platform and time spent on each
• Session identifiers and authentication tokens

This technical data is used to maintain Platform security, prevent unauthorised access, investigate suspicious activity, and improve the performance and user experience of the site.

2.5 Communications Data

When you contact bdsj96 support via email or live chat, we retain a record of the correspondence, including your contact details, the content of your messages, and any attachments or screenshots you provide. This data is used solely to resolve your query, maintain a record of the interaction, and improve our support quality.

2.6 Verification Documents

bdsj96 may request identity verification documents in certain circumstances — for example, before processing a withdrawal above a specified threshold, or where age or identity cannot be confirmed from registration data alone. Acceptable documents include a national ID card, passport, or driving licence. Document images are stored securely and retained only for the period required to complete the verification process or as required by applicable anti-money laundering obligations.

3.1 Account Operation

The primary purpose for which bdsj96 collects and processes your personal data is the operation of your gaming account. This includes creating and maintaining your account, processing deposits and withdrawals, crediting bonuses, applying responsible gaming settings you have requested, and communicating with you about account-specific matters such as security alerts, transaction confirmations, and support responses.

3.2 Legal Compliance & Anti-Fraud

bdsj96 processes your personal data to the extent necessary to comply with applicable anti-money laundering obligations, to verify your age and identity, to detect and prevent fraud and prohibited betting conduct, and to respond to lawful requests from competent authorities. Where we are legally required to retain data for a specified period, we will do so regardless of any deletion request you submit.

3.3 Responsible Gaming Monitoring

bdsj96 uses your gaming activity and account usage data to monitor for patterns that may indicate problem gambling. Where our systems detect such patterns, we may proactively reach out with information about our responsible gaming tools or apply account-level protections. This processing is carried out in your interest and in the interest of maintaining a safe gaming environment.

3.4 Platform Improvement

Aggregated and anonymised technical and usage data is used by bdsj96 to identify performance issues, improve the platform's mobile experience for players across Bangladesh, and prioritise new game or feature additions based on player engagement patterns. Where data is used for this purpose, it is anonymised so that individual players cannot be identified from it.

3.5 Marketing Communications

With your consent, bdsj96 may send you promotional messages about new games, seasonal offers (such as Eid, Pohela Boishakh, or IPL season promotions), and deposit bonus offers. You may withdraw your marketing consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before you withdrew it, and it does not affect your ability to continue using the Platform.

4.1 Summary of Legal Bases

bdsj96 processes your personal data under the following legal bases depending on the specific activity:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the Services you have requested.
• Legal obligation: Processing required to comply with anti-money laundering rules, age verification requirements, and other applicable legal obligations.
• Legitimate interests: Processing necessary for fraud detection, Platform security, responsible gaming monitoring, and Platform improvement — where these interests are not overridden by your fundamental rights.
• Consent: Processing of your data for marketing communications, where you have opted in. You may withdraw consent at any time as described in Section 3.5.

5.1 Service Providers

bdsj96 shares personal data with a limited number of trusted third-party service providers who assist us in operating the Platform. These include payment processing partners (such as bKash, Nagad, Rocket, Upay, and card network processors), game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), customer support platform operators, and IT infrastructure and hosting providers. All service providers are required to process your data only on our instructions and under data processing agreements that impose equivalent data protection obligations to those set out in this policy.

5.2 Legal Authorities

bdsj96 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or where we reasonably believe such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will notify affected players of any such disclosure to the extent permitted by law.

5.3 No Sale of Data

bdsj96 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Any data sharing arrangement not described in this Section 5 requires your explicit prior consent.

6.1 How bdsj96 Uses Cookies

bdsj96 uses cookies and similar browser-based storage technologies to maintain your login session, remember your language and display preferences, and analyse aggregate usage patterns across the Platform. Cookies do not contain your password or full personal details. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without breaking core features such as account login and session management.
• Functional cookies: Remember your preferences (such as display settings) across visits.
• Analytics cookies: Collect anonymised data about which pages are visited most often and how players navigate the site. This data is used exclusively to improve the Platform.

bdsj96 does not use advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from logging into your account.

7.1 Retention Periods

bdsj96 retains personal data for the following periods unless a longer retention period is required by applicable law:

• Account and registration data: For the duration of your active account, plus a minimum of 5 years following account closure, to satisfy anti-money laundering record-keeping obligations.
• Transaction and payment data: 5 years from the date of each transaction, in line with financial record-keeping requirements.
• Gaming activity logs: 2 years from the date of each session, unless retained longer for dispute resolution or fraud investigation purposes.
• Support correspondence: 2 years from the date the query was resolved.
• Verification documents: Until the verification process is complete, plus any mandatory retention period under applicable law.
• Marketing consent records: Until you withdraw consent, plus 1 year thereafter as evidence of the consent interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8.1 Technical Safeguards

bdsj96 implements the following technical security measures to protect your personal data:

• SSL/TLS encryption on all pages of the Platform, including login, deposit, and withdrawal flows
• Password storage using industry-standard one-way hashing algorithms — bdsj96 staff cannot read your password
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis
• Regular security assessments of Platform infrastructure
• Session timeout and re-authentication requirements for sensitive account actions

8.2 Data Breach Response

In the event of a confirmed personal data breach that is likely to result in a risk to your rights or interests, bdsj96 will notify affected players without undue delay. The notification will describe the nature of the breach, the categories of data affected, and the steps bdsj96 is taking to address it. If you suspect that your account has been accessed without your authorisation, please contact [email protected] immediately so that we can investigate and take appropriate action.

9.1 Rights Available to You

As a player whose personal data is processed by bdsj96, you have the following rights, which you may exercise by contacting [email protected]:

• Right of access: Request a copy of the personal data bdsj96 holds about you.
• Right to rectification: Request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restriction: Request that we restrict processing of your data while a correction or objection request is being assessed.
• Right to object: Object to processing of your data where we rely on legitimate interests as the legal basis, including profiling for responsible gaming purposes.
• Right to data portability: Request a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

9.2 How to Exercise Your Rights

To exercise any of the rights listed above, please send a written request to [email protected] with the subject line "Data Rights Request". Please include your registered mobile number and a brief description of the right you wish to exercise. bdsj96 will acknowledge your request within 48 hours and provide a substantive response within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly.

10.1 No Services for Under-21s

The bdsj96 Platform is strictly restricted to individuals aged 21 years and above. bdsj96 does not knowingly collect personal data from any person under the age of 21. If we become aware that an account has been registered by or on behalf of a person under 21, that account will be suspended immediately, all associated data will be flagged for review, and any balance may be withheld pending investigation. If you believe that a minor has registered an account on bdsj96, please contact us immediately at [email protected].

11.1 Notification of Changes

bdsj96 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Where changes are material — meaning they affect the categories of data we collect, the purposes for which we use it, or the rights available to you — we will notify registered players via in-platform notification at least 7 days before the revised policy takes effect. The "Effective Date" at the top of this page will be updated to reflect the date on which the latest version of the policy came into force. Continued use of the Platform after the effective date of a revised policy constitutes acceptance of the revised terms.

11.2 Contact for Privacy Queries

If you have any questions, concerns, or complaints about this Privacy Policy or about the way bdsj96 processes your personal data, please contact us at [email protected]. We take all privacy queries seriously and will respond within 48 hours of receipt in Bangladesh Standard Time (BST, UTC+6).